R16: Account Frozen The funds in the account are unavailable due to specific action taken by the RDFI or by legal action. This Return Reason Code will normally be used on CIE transactions. The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information pertaining to that debit entry. If the entry cannot be processed by the RDFI, the field(s) causing the processing error must be identified in the addenda record information field of the return. navigate here
Have your customer confirm that the refund will be accepted, then attempt to refund the transaction again. If you see this code, be certain to do your due diligence around verifying the identity of your customer. By Buildium Support November 01, 2013 18:35 What it means The receiving bank could not find an account number that matched the one on the EFT. The settle request is believed to be settled unless returned.
Code Description Detail R01 Insufficient funds Available balance is not sufficient to cover the amount of the debit entry R02 Bank account closed Previously active amount has been closed by the The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. All entries must be returned as received: e.g., credit as credit, debit as debit, demand as demand, savings as savings.) R66: Incorrect Company Identification The Company Identification number used in the R44: Invalid Individual ID Number/Identification Number (ENR only) The Individual ID Number/Identification Number provided in Field 3 of the Addenda Record does not match a corresponding ID number in the Federal
If your customer continues to claim the transaction was not authorized, but you have proof that it was properly authorized, you will need to sue your customer in Small Claims Court This code and related Operating Rule provisions apply to Consumer entries only. The entry may fail the check digit validation or may contain an incorrect number of digits. Article #: 112255 Related articles Return Code (R29) - Corporate receiver has notified Returned Per Odfi Request Meaning Please note, more information on Check Scanning Returns below.
R14 Representative Payee Deceased or Unable to Continue in that Capacity The representative payee is a person or institution authorized to accept entries on behalf of one or more other persons, This reason for return should be used only if no other return reason code is applicable. Alternately, you can send your customer a paper check for the refund amount. For rental owner and vendor payments The bank account number that was entered into the epay screen is incorrect or the wrong bank account type was selected.
Any additional transactions you attempt to process against this account will also be returned unless your customer specifically instructs his bank to accept them. R29 Return Code Did this page answer your question? What to Do: Contact your customer to work out the problem, or ask them to work the problem out with their bank. Double check the routing number entered, and if necessary confirm it with your customer. (You may want to ask your customer to fax a copy of a voided check so that
For instance, you receive an ACH transaction for John Doe, AC#1234567, ssn 123-45-6789, but can't locate a customer named John Doe with the same ssn. https://payroll.intuit.com/support/kb/2000420.html R20: Non-Transaction Account The ACH entry destined for a non-transaction account, as defined in Regulation D, would include either an account against which transactions are prohibited or limited or a pass- Ach Noc Codes You will be informed when it is permissible to re-submit the transaction. R05 Return Code What to Do: Contact your customer and resolve any issues that caused the transaction to be stopped.
If you decide to take this course of action, please contact PaySimple Customer Careto obtain a copy of the statement your customer submitted to the bank-- you will need this document http://twaproductions.com/return-code/return-code-128-sql.html If your customer continues to claim the transaction was not authorized, but you have proof that it was properly authorized, you will need to sue your customer in Small Claims Court Then contact your customer and resolve any issues that caused the transaction to be disputed or the schedule to be cancelled. R51: Item is Ineligible, Notice Not Provided, Signature Not Genuine, or Item Altered (adjustment entries) An entry may be considered to be ineligible if (1) the item to which the RCK Ach Return Time Frame
An RCK entry that is returned using this Return Reason Code must be transmitted by the RDFI to its ACH Operator no later than midnight of the second banking day following NOTE: As of March 2010, this code will be counted as an unauthorized “chargeback.” However, you should not be converting paper checks to ACH transactions in PaySimple. R24 Duplicate Entry The RDFI has received what appears to be a duplicate entry; i.e., the trace number, date, dollar amount and/or other data matches another transaction. This code should be http://twaproductions.com/return-code/return-code-cmd.html R12 Branch Sold to Another DFI A financial institution may continue to receive entries destined for an account at a branch that has been sold to another financial institution. Because the
R09Uncollected Funds NACHA Definition: Sufficient book or ledger balance exists to satisfy the dollar value of the transaction, but the available balance is below the dollar value of the debit Entry. Ach Sec Codes Zlib compression enabled. ) Directory of ACH Return Codes The Return Codes and NACHA Definitions included below are all quoted directly from 2014 NACHA Operating Rules & Guidelines(NACHA-- The Electronic Any additional transactions you attempt to process against this account will also be returned unless your customer specifically instructs his bank to accept them.
You will be informed when it is permissible to re-submit the transaction. If your customer continues to claim the transaction was not authorized, but you have proof that it was properly authorized, you will need to sue your customer in Small Claims Court Frustrated! Rdfi R21 Invalid company ID number The company ID information not valid (normally CIE entries) R22 Invalid individual ID number Individual id used by receiver is incorrect (CIE entries) R23 Credit entry
When a bank returns a payment, they will provide a return code which details why it was returned. R10: Customer Advises Not Authorized; Item Is Ineligible, Notice Not Provided, Signatures Not Genuine, or Item Altered (adjustment entries) For entries to Consumer Accounts that are not PPD debit entries constituting R13-RDFI not qualified to participate The routing number associated with this EFT belongs to a bank that doesn't accept ACH transactions. weblink This will prevent additional transactions from being returned while you address the issue with your customer.
R28Routing Number Check Digit Error NACHA Definition: The Check digit for a Routing Number is not valid. The RDFI should be aware that if a file has been duplicated, the Originator may have already generated a reversal transaction to handle the situation. R82: Invalid Foreign Receiving DFI Identification The reference used to identify the Foreign Receiving DFI of an outbound cross-border entry is invalid. You cannot re-submit this transaction, and your processor will reject all future transactions against this account until you provide proof of a new authorization from the customer.
NOTE: In some cases the bank will unilaterally use this code to return a CCD payment, without your customer’s knowledge or consent, if the business bank account is not configured to You will not be able to process transactions using this bank account until it is un-frozen. P03 Submitted The customer portion of the request has been sent to the ODFI. This code and related Operating Rule provisions apply to Consumer entries only. [(Note: This Return Reason Code may not be used for POP entries) ] R08: Payment Stopped or Stop Payment
You can ask the customer for a different form of payment, or ask to debit a different bank account. R12Account Sold to Another DFI NACHA Definition: A financial institution received an Entry to an account that was sold to another financial institution. Yes No Not interested Did your interaction save you the trouble of contacting customer support? If the ODFI (your bank, or your ACH Processor) agrees to accept a late return, it is processed using the R31 return code.
You can also contact your customer for a different form of payment, or ask them for a date when the account will contain funds so that you can manually submit the The Receiver may request immediate credit from the RDFI for a PPD Accounts Receivable Truncated Check Debit Entry for the reasons described above.